Hi

I was wondering if some smart techie out there could help. I apologize if the information is too vague but my girlfriend has just left Canada to go to Sao Paulo for two months to do some research. She has with her a Toshiba Satellite laptop and all I know about it is that it is an Intel Core Duo Processor with an 80 GB hard drive and built in wireless card and it is around 1 year old.

The wireless internet worked fine when she left but since she arrived in Brazil, she cannot connect to anything at all. She can see wireless networks available and, even when given the network key, she still cannot connect to them. I am fishing in the dark here as my technical knowledge extends about as far as my little finger but, is there any setting that needs to be changed to allow her to connect to a wireless network in Brazil that would be different from Canada?

Also, again, and I know this is not the place but her friend who she is staying with still has dial up. Is there anything I can do to get her computer to successfully log onto that as well as she cannot connect to that either.

Any help anyone can offer me would be greatly appreciated as my girlfriend is starting to panic a little as she cannot do the work she is supposed to be doing and so far, two people from a couple of internet cafes have not been able to solve the problem because the laptop is in English.

Kind regards

Rob

[Edited on 27/5/2008 by robmcdonald]