Users Product Reviews: |
Product Review Summary: HORRIBLE DO NOT BUY THIS. I got it to replace an ancient actiontec modem/dsl router. First, it has no support for mac setup, and will make you do everything manually. Second, when it failed to connect I called Netgear. They claimed it was a problem with my ISP, Verizon, so I called Verizon. They claimed the problem was with Netgear. Back and forth at least 2 or 3 times. I'm pretty sure the problem was with Netgear because my DSL works fine with the old modem/router. However, Netgear refused to take any responsibility for their product. So, I'm returning it because the cursed thing still won't work, and they won't help me. Stay away from this horrible product and their useless customer service.
Product Review Summary: Netgear router/modem Easy to set up, great value, haven't had any down time in the thirty days or so since set up, faster than my last equipment!
Product Review Summary: Netgear comes through I'd been looking for a cutting edge router but it had to have a built in modem - and Netgear came through. With the 802.11n technology I am hoping this router will last me quite a while. So far it has provided easy setup and fast, quick service. Haven't had to use support, so not sure how good that is (hope I never need to!).
Product Review Summary: Consider another product. I purchased the Netgear DGN2000 to replace my Netopia 2247 simply because; I wanted added features such as email notification, wireless N and website blocking out of one device. The device was easy to configure out of the box and it was up and running in no time. I used it for a couple of weeks with no problem then, one night I noticed that my internet connection was down, I rebooted the device and my internet service returned to normal but, not for long. The front panel indicator lights showed an absence of an ADSL connection. In reviewing the logs, I saw the "Initializing LCP" logged and the device would not authenticate.
I started to blame my ISP but decided to try my Netopia modem to see if it worked before I called and complained to my ISP. After reconnecting the Netopia the ADSL link immediately came back and I was able to connect to the internet. I then started to Google the problem and noticed that other people were experiencing similar issues with other Netgear ADSL modes. I also noticed that Netgear had a firmware upgrade for my modem. I downloaded and applied the latest firmware grade and the modem started to work again.
My joy lasted for about a week when my internet went down again. This time all lights on the modem were as they should be but, I could not connect to the internet. I rebooted the device with no change. Once again I decided to try my Netopa and again it worked! Am I glad I did not get rid of my Netopia. Yet another downside to the Netgear DGN2000 is that it runs extremely hot in comparison to the Netopia 2247.
Right now I am uncertain as to exactly what is happening, it could simply be that the Netgear DGN2000 will not tolerate less than a perfect ISP line but, unlike the Netopia the options for adjusting these tolerances do not exist or I am looking for them in all the wrong places so, I have reverted back to what works.
I can say that when it worked the Netgear DGN 2000 is a good device with a higher than ideal running temperature unfortunately, I cannot settle for a device which feels like working occasionally as I rely on my internet to function for such things as work and school.
In conclusion, my recommendation to anyone looking to purchase this device as I did in order to consolidate ADSL and wireless access points while having added features; would be to look at other options before deciding on this product. I intend to contact technical support in hopes that they will have a solution to my problem and failing that I will see if I can return the DGN2000 for a refund which will go towards a new Netopia.
Product Review Summary: good value We have been using this modem for about 30 days now. It is SO much better than the one that came with our AT&T service. We live in a 2-story house & keep it downstairs. It works great thruout the house. Also, we watch loads of movies & haven't had problems streaming.
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