3Com and CrystalVoice Team to Provide Voice over Internet Solutions



Participant Delivering Internet Voice Communications Solutions For 3Com Business Telephone Solutions


Marlborough, Mass., and Santa Barbara, Calif., -/May 17, 2004 Wi-Fi Technology News/- 3Com Corporation (NASDAQ: COMS) announced that CrystalVoice Communications, Inc., a leading provider of enterprise Internet protocol (IP) voice communications software solutions, has joined the 3Com Voice over Internet Protocol (VoIP) Solution Provider Program (VSPP).

Under the terms of the program agreement, CrystalVoice is named a "3Com Approved" participant, the top tier in the 3Com VSPP. This "3Com Approved" level, by invitation only, is awarded to companies whose products are commercially deployed, rigorously tested and approved by 3Com. CrystalVoice is also approved to sell its software through 3Com's channel of authorized VoIP resellers. The VSPP has been created by 3Com to meet reseller sales demand that requires unique collaboration with application developers.

CrystalVoice Communications, Inc. develops and deploys software that extends VoIP solutions beyond the managed network. Utilizing the Internet as the transport medium for high-quality voice communications, CrystalVoice is designed to deliver productivity enhancing, cost-effective solutions for remote and mobile employees, interoffice communications, contact centers, collaborative conferencing, and interactive on-line learning.

"3Com is committed to ensuring our customers are provided with the most advanced enterprise IP voice communications solutions that meet their individual needs," said Pat Rudolph, 3Com director of solutions architecture, enterprise voice solutions. "We do this by developing world-class products internally and by identifying the right strategic partners to complement our own development expertise. CrystalVoice's Voice over Internet technology is clearly a strategic addition to our VSPP program."

"CrystalVoice's invitation to join the new VSPP program reaffirms our market leadership in the evolution of enterprise software solutions for VoIP networks," said Steve Zola, president & CEO, CrystalVoice. "With our extensive experience in developing technology that addresses the challenges associated with transmitting high-quality voice, CrystalVoice is uniquely positioned to lead the industry in the development of solutions that bring quality voice communications to the Internet. We look forward to working with 3Com to build on our success and to deliver the most sophisticated products available to complement 3Com's family of IP telephony solutions."

Using CrystalVoice's Remote Extension product allows a remote user's personal computer (PC) to become a remote 3Com NBX? extension, designed to enable the user to receive calls, dial other corporate extensions and place local and long-distance phone calls over any Internet connection, including wireless, dial-up, broadband or even satellite.

CrystalVoice Remote Extension is currently shipping for 3Com NBX worldwide and is currently scheduled to be available for the 3Com VCX? V7000 IP Telephony Solution later in the third quarter of 2004.

About CrystalVoice
CrystalVoice Communications is the leading provider of Voice over the Internet software solutions. CrystalVoice's award-winning enterprise products include Remote Extension, Click-to-Talk, and Interoffice Voice Trunking. Headquartered in Santa Barbara, California, the company has developed leading edge technology to enable clear, reliable voice to be transmitted over the Internet. CrystalVoice provides applications for enterprise communications, e-commerce, customer relationship management, conferencing, distance learning and enhanced telephone services. The CrystalVoice website is http://www.crystalvoice.com.

About 3Com
3Com is a leading provider of innovative, practical and high-value voice and data networking products, services and solutions for enterprises of all sizes and public sector organizations. For further information, please visit http://www.3com.com.