Wi-Fi and Networking Products Leader D-Link and NCR Extend Partnership


D-Link to Add NCR's Support Services Directly to a Customer's Location with 4-Hour Response on Existing and Future D-Link Business-Class Network Connectivity Products


Fountain Valley, CA-/17 Feb, 2005 - Wi-Fi Technology News/- D-Link and NCR Corporation announced the extension of a long-term partnership to provide high-availability IT support services directly to a customer's location within 4 hours. The service will be available on D-Link business solution products, including enterprise-class network switching, wireless, firewall and IP security products.

This will allow D-Link to better serve its customers by leveraging NCR's comprehensive array of services, highly trained technicians and global service coverage capability.

"Partnering with an IT services industry leader like NCR makes great sense for our Business Solutions Partner Program, allowing us to aggressively compete in the highest level of business," said Keith A. Karlsen, executive vice president for D-Link. "Having technical support services delivered directly to the door of our customers helps us compete and expand into larger markets."

"This partnership with D-Link underscores NCR's reputation for service excellence and draws on our services expertise in the OEM space," says Todd Bollenbacher, vice president for NCR's Worldwide Customer Service organization in the Americas.

Initially offered in North America with planned expansion worldwide, the D-Link/NCR Corporation partnership extends the value of the comprehensive D-Link Business Solutions Partner Program launched last year to provide high-availability support services to D-Link reseller partners and customers. Tiered levels of service response time will allow businesses the flexibility to select the support that best fits their specific needs.

D-Link currently ships more L2 Ethernet than any other networking vendor worldwide, according to Q3 2004 reports published by Synergy Research Group*. D-Link is a true manufacturer of networking hardware and has been supporting the reseller channel for over 17 years. The D-Link business wired and wireless networking line matches head to head with the most popular managed and unmanaged networking products in the industry.

VAR partners interested in becoming new D-Link Business Solutions Partners can sign up by calling 1-888-DLINKSI (354-6574). Additional information can be found at the D-Link website: www.dlink.com.

Since 1986, D-Link has defined leading edge and has manufactured networking products that are easy to use, both value priced and reliable. D-Link is dedicated to building high-quality connectivity solutions at a cost effective price-point. For more than 17 years, we have been developing business relationships and investing in a system that has opened access to more than 100 countries through 87 offices worldwide.

About D-Link

D-Link is the global leader in total products shipped for networking connectivity according to reports published by the Synergy Research Group. D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking, broadband, digital electronics, voice and data communications solutions for the digital home, Small Office/Home Office (SOHO), Small to Medium Business (SMB), and Workgroup to Enterprise environments. With more than a million square feet of manufacturing capacity and millions of Ethernet adapters, hubs and switch ports, manufactured and shipped, D-Link is a dominant market participant and price/performance leader in the networking and communications market. D-Link U.S.A., Canadian, and Mexico headquarters are located at 17595 Mt. Herrmann Street, Fountain Valley, CA, 92708. Phone (800) 326-1688 or (714) 885-6000; FAX (866) 743-4905; Internet http://www.dlink.com.