Revenues up 46%, Operating Income up 149% Over Third Quarter 2002

LONDON, UNITED KINGDOM, October 17, 2003 -- iPass Inc. (Nasdaq: IPAS), a leading virtual network operator enabling secure enterprise connectivity services around the globe, today announced financial results for its third quarter ended September 30, 2003.

Revenues for the third quarter ended September 30, 2003 were $35.0 million, representing a 46% increase over revenues of $24.0 million for the same period last year and a 6% increase over revenues of $33.1 million for the quarter ended June 30, 2003. Operating income for the third quarter was $6.2 million, representing a 149% increase over operating income of $2.5 million for the same period last year, and a 9% increase over operating income of $5.6 million for the quarter ended June 30, 2003. Net income for the third quarter, which reflects a research and development tax credit of approximately $1.0 million, was $4.5 million, or $.07 per diluted share, based on approximately 64.5 million fully diluted shares outstanding, compared with $2.2 million, or $0.04 per diluted share, based on approximately 52.8 million fully diluted shares outstanding, for the same period last year. Net income increased 105% over the same period last year and 51% over the quarter ended June 30, 2003.

The company ended the quarter with $132.4 million in cash, cash equivalents and short-term investments and no debt. This total compares to a balance of $35.5 million at the end of the June quarter. During the quarter, this balance increased by $96.9 million due principally to the $102.7 million net proceeds from the company?s initial public offering in July, and partially offset by the complete debt repayment of $10.9 million. Strong positive cash flow from operations accounted for the remaining $5.1 million of the increase in the quarter.


?We are pleased to report continued strong revenues and record operating income growth. In fact, the September quarter was our sixth consecutive quarter of sequential revenue and operating income growth,? said iPass CEO Ken Denman. ?Enterprise customers worldwide continue to select our software-enabled virtual network solution to provide secure connectivity to their increasingly mobile workforces. Our results this quarter reflect the strength and predictability of our usage-based business model.?


?During Q3, we were able to execute on strategic initiatives, such as adding several marquee users of our service, introducing Wi-Fi Roaming Services and continuing to increase our broadband footprint with the addition of several hundred locations including a number of key airports around the world. We took another important step in technology leadership with the roll out of our iPass Connect 3.0 software service interface.?


Business Highlights

Business highlights included:

? The Company added several important domestic and international customers to its list of clients.

? The Company reported that there were 415,000 distinct end users of its services in the month of September 2003. The number of distinct end users for June 2003, March 2003,

December 2002 and September 2002 were 369,000, 341,000, 286,000 and 263,000, respectively.

? iPass surpassed 2,500 Wi-Fi hotspots, and 1,000 Ethernet venues; bringing its total to 3,500 broadband access points in 24 countries.

? iPass introduced the iPass Wi-Fi Roaming Services line for service providers such as wireless network services providers and carriers looking to create or enhance a Wi-Fi service. This new offering leverages the core technologies used to build the iPass virtual network for enterprise connectivity, including broadband roaming coverage that brings disparate Wi-Fi and Ethernet networks into a single broadband offering, as well as our centralized billing and reporting capabilities.

? The Company announced Sprint PCS as its first customer for iPass Wi-Fi Roaming Services.

? The Company rolled out iPass Connect 3.0, which is the new iPass software service interface designed to make Wi-Fi as easy to use as dial.

Guidance

The following statements are based on information we have available today, and the Company does not assume any duty to update these numbers at any time during the quarter or thereafter. These statements are forward-looking and actual results may differ materially.


For the quarter ended December 31, 2003, the company currently projects revenues in the range of $37.0-38.0 million. Fully diluted earnings per share are projected to be approximately $.06 for the quarter ended December 31, 2003.


For the full year ended December 31, 2004, iPass projects revenue in the range of $180-190 million.


Conference Call
iPass hosted a public conference call to discuss the third quarter results and current business developments, and to provide guidance for the fourth quarter of 2003 and full year 2004 on 16th October, 2003.


A taped replay of this call will be available for one week following the call. The dial-in numbers for the replay are + 1 888.286.8010 (U.S. and Canada) and +1 617.801.6888 (International). The ID number for the call is: 92182434.


The webcast is also being distributed over CCBN's Investor Distribution Network to both institutional and individual investors. Individual investors can listen to the call through CCBN's individual investor center at www.fulldisclosure.com or by visiting any of the investor sites in CCBN's Individual Investor Network. Institutional investors can access the call via CCBN's password-protected event management site, StreetEvents (http://www.streetevents.com).





About iPass Inc.

iPass Inc. (Nasdaq: IPAS) is a provider of software-enabled enterprise connectivity services permitting secure access to information and applications on corporate networks from approximately 150 countries around the world. Our virtual network is comprised of over 20,000 network access points, including coverage of over 2,500 Wi-Fi hotspots and 1,000 Ethernet enabled venues at business-oriented locations such as airports, hotels and conference centers worldwide. The award-winning iPassConnect? service interface is designed to simplify the user connection experience and can be easily deployed across multiple computing devices and operating systems. iPass service offerings also give enhanced control over security policy and connectivity management to information technology departments at companies like General Motors, Dow Corning and Mellon Financial. Founded in 1996, iPass is headquartered in Redwood Shores, Calif., with offices throughout North America, Europe and Asia Pacific. For more information visit http://www.ipass.com.