RSI becomes a Premier DevConnect Member with Avaya

January 27, 2004 /Wi-Fi Technology News/- RSI, an Independent Software Vendor (ISV) and DevConnect member to Avaya announced it has become a Premier DevConnect Member in the first week of January.

With this new status, RSI now has joined the select group of partners for Avaya, thereby adding a significant value and quality to its existing offerings.

RSI offers a broad range of products and voice application solutions for enterprises enabling customer satisfaction and reducing cost of operations. The IVR management suite consisting of NetWatch SNMP Monitor - now supporting NMS card and ASR/TTS engine monitoring, Remote Admin - provides the ability for daily administration and maintenance of multiple Avaya IVR systems from single location and OneManage - used for application management (TAS/VXML) and deployment have been marketed as OEM products on the Avaya IntuityT Conversant? and Avaya IR 1.0/1.2 platforms. Using our IVR management suite of products, enterprises can be confident that their IVR equipment will work relentlessly to provide a quality experience. In addition RSI offers application development to develop end-to-end IVR solutions with expertise in technologies like ASR, NLU, CTI, VoiceXML, and SALT.

About Real Soft, Inc. (RSI) (http://www.realsoftinc.com/)-

RSI is a US-based global software solutions company with impressive track record of providing value-added services to Fortune-500 companies.

The focus at RSI has always been in forging strong relationships through service excellence and cost containment practices for their customers. RSI is headquartered in New Jersey which has offshore facilities in Bangalore, India which has been accredited as a SEI-CMM Level 4 organization and certified for ISO 9001 procedures and process compliance.