hello, I have been trying to reconnect some folk to their talk-talk
broadband today, and so far have not succeeded - but that is not why I am
posting on here.
They tell me that they have had a particular problem both with Talk-Talk
and the preceding ISP, which was BT, in that, if the phone rang and was
answered ( mobile) their connection to the Internet was lost.
I had occasion today to see this happening. Although their connection to
the internet has been lost for some days now, the home-side of the router
seems to be working fine, and I was in a screen watching the Tx spikes
being traced and progressing toward the left of the screen - and then the
phone rang and I said to answer it as we didn't have a connection outside
the router to lose, so they did answer the phone, and I saw all or at least
several of the spikes changed from being spikes to being columns with a
flat top, and all ending at the same height. I felt this had to be to do
with why they lose internet connectivity ( when the darn thing is working
that is) but I didn't understand what I was seeing. Can anyone explain
please?
