hello, I have been trying to reconnect some folk
to their talk-talk broadband today, and so far have
not succeeded - but that is not why I am
posting on here.
They tell me that they have had a particular
problem both with Talk-Talk and the preceding ISP,
which was BT, in that, if the phone rang and
was answered ( mobile) their connection to the
Internet was lost.
I had occasion today to see this happening.
Although their connection to the internet has been
lost for some days now, the home-side of the
router seems to be working fine, and I was in
a screen watching the Tx spikes being traced and
progressing toward the left of the screen - and
then the phone rang and I said to answer it
as we didn't have a connection outside the router
to lose, so they did answer the phone, and I
saw all or at least several of the spikes
changed from being spikes to being columns with a
flat top, and all ending at the same height. I
felt this had to be to do with why they
lose internet connectivity ( when the darn thing is
working that is) but I didn't understand what I
was seeing. Can anyone explain please?