i have wireless broadband using a tranzeo tr-cpq. i complained to my
provider about bad installation and poor service and since then my download
speed stays in the 300's. before even though service was flaky i got 500 to
1000. anyone know how i can prove the provider put a limit on my speed. i
assume that they can do that. or can i override the limit somehow in the
tranzeo config screens? any help or advice will be greatly appreciated. i
can be emailed at jerthemost@yahoo
oracra
Newbie
Posts: 1 Registered: 15/5/08 Status: Offline
posted on 15/5/08 at 14:43
Providers can put limits on bandwidth usage. You should look in your
contract to see if there's a certain speed that you've agreed to pay for.
If your Internet connection is consistently falling below that speed, then
you have good reason to complain.
theAdviserMe
Newbie
Posts: 1 Registered: 2/9/08 Status: Offline
posted on 2/9/08 at 23:08
Unfortunately, there is a current trend --an unfortunate trend at that --
providers are not giving the consumers what is originally we understood to
be in the contract. Some of them are not very honest with their services.
Oh well, they should really wait for the competition to come in harshly.
__________________________________
maddi
Newbie
Posts: 1 Registered: 28/7/09 Status: Offline
posted on 28/7/09 at 11:03
yes definately your provider will restrict your speed of internet.
based on your contract they will give the speed.