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Author: Subject: can provider limit my speed?

Newbie


Posts: 2
Registered: 18/9/07
Status: Offline
  posted on 18/9/07 at 07:55

i have wireless broadband using a tranzeo tr-cpq. i complained to my provider about bad installation and poor service and since then my download speed stays in the 300's. before even though service was flaky i got 500 to 1000. anyone know how i can prove the provider put a limit on my speed. i assume that they can do that. or can i override the limit somehow in the tranzeo config screens? any help or advice will be greatly appreciated. i can be emailed at jerthemost@yahoo

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Newbie



Posts: 1
Registered: 15/5/08
Status: Offline
  posted on 15/5/08 at 14:43
Providers can put limits on bandwidth usage. You should look in your contract to see if there's a certain speed that you've agreed to pay for. If your Internet connection is consistently falling below that speed, then you have good reason to complain.

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Newbie




Posts: 1
Registered: 2/9/08
Status: Offline
  posted on 2/9/08 at 23:08
Unfortunately, there is a current trend --an unfortunate trend at that -- providers are not giving the consumers what is originally we understood to be in the contract. Some of them are not very honest with their services. Oh well, they should really wait for the competition to come in harshly.
 
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Newbie





Posts: 1
Registered: 28/7/09
Status: Offline
  posted on 28/7/09 at 11:03
yes definately your provider will restrict your speed of internet.
based on your contract they will give the speed.

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[Edited on 28/7/2009 by festprint]

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