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Author: Subject: DG834G v2 cuts out my phone line! help!

Newbie


Posts: 1
Registered: 19/5/09
Status: Offline
  posted on 19/5/09 at 15:19

Hi - when I plug the wireless Netgear router into the phone splitter's modem socket, the phone line goes dead - so no phone no internet. Unplug it, the line comes back. Using a old wired router right now and it's working fine, so nothing wrong with phone line or splitter. Ideas anyone? Note: I'm not technical at all... Thanks!

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SuperAdmin



Posts: 122
Registered: 2/1/03
Status: Online
  posted on 19/5/09 at 17:12
quote:
Hi - when I plug the wireless Netgear router into the phone splitter's modem socket, the phone line goes dead - so no phone no internet. Unplug it, the line comes back. Using a old wired router right now and it's working fine, so nothing wrong with phone line or splitter. Ideas anyone? Note: I'm not technical at all... Thanks!

I have not used the Netgear DG834G v2 router, however in most cases, you have a line from your router which needs to be plugged into the phone line socket or into the ADSL Filter (which is itself plugged into the phone socket), now if you are using your machine as the main computer connected to the internet, you normally plug your LAN wired cable from your machine to the router, there is no need for connecting wirelessly as that is faster. You can connect it wirelessly if the main machine has a wi-fi card inside or plug a USB wi-fi one on it, if so, and depending on your software setup, disable wired LAN, having two wired and wireless connections on the same machine sometimes confuses the system besides slowing down the connection and its packets etc.

So, you have a phone socket in which the router cable from the router is plugged into it, the router's power cable is plugged into an electrical outlet, you LAN cable is plugged into the router at one end and into your computer at the other (if wired connected) OR you setup a wireless connection and access the router which will access the internet or other networks using the software setup found on your operating system.

Not sure what you mean, but your phone should be plugged into the socket that is directly plugged to the phone line (or into the ADSL Filter which is plugged into the phone socket), that way you can use the phone. To use your PC modem, is the same in most cases if you want to use a virtual fax software for example.

When you say: "when I plug the wireless Netgear router into the phone splitter's modem socket", it sounds like you are plugging the router directly into the modem socket which is on the PC, that's wrong, should be plugged into the phone socket directly or into the filter if you have one.

I probably got the whole thing wrong what you meant, but what I said should be a pointer for others anyway!


[Edited on 22/5/2009 by festprint]
 
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