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Posting and replies only for registered members! New Topic Post Reply
Author: Subject: wireless router connected but i cannot access the internet

Newbie


Posts: 1
Registered: 7/1/07
Status: Offline

  posted on 7/1/07 at 05:05
Hi, thanks to anyone who can help me with this one,

i have just started a TalkTalk broadband account, my laptop can see my wireless connection belkin54g , even when i access the router set up page and go through the wizard it says internet connection connected in green in top right hand corner, but when i click on my browser it will not connect to internet, even though i plug in my speedtouch usb modem and it connects straight away, does anyone know of any settings i have to change to get my internet to connect through my router ???


[Edited on 23/6/2008 by festprint]
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Newbie


Posts: 1
Registered: 19/1/07
Status: Offline
  posted on 19/1/07 at 11:03
I have had a similar problem with using a wireless router (Netgear DG834G v2). This worked fine until they upgraded the line to LLU. Now it works great during a working day, but stops working at about 17.00 hrs and is intermittent at the weekends. I can connect and get a good response using the ADSL modem supplied by Talk Talk at any time of the day or night. When trying to use the Wireless router in the evening or at weekends the router can connect put if I ping a site not all the packages are returned, hence no internet response. I have contacted Talk Talk about the problem but they are unable to help. (its not equipment supported by them).
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Newbie


Posts: 2
Registered: 9/2/07
Status: Offline
  posted on 9/2/07 at 06:48
quote:
Hi, thanks to anyone who can help me with this one,

i have just started a TalkTalk broadband account, my laptop can see my wireless connection belkin54g , even when i access the router set up page and go through the wizard it says internet connection connected in green in top right hand corner, but when i click on my browser it will not connect to internet, even though i plug in my speedtouch usb modem and it connects straight away, does anyone know of any settings i have to change to get my internet to connect through my router ???

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Newbie


Posts: 2
Registered: 9/2/07
Status: Offline
  posted on 9/2/07 at 06:52
Sorry about that - hit the wrong key!

I've had the same problem and sorted it in I.E. by going to Tools>Internet Options>Connections.

Select the radio button for Never dial a connection .

It's worked for me.
As an alternative, stop using I.E.

Hope that helps.

Grax
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Newbie


Posts: 2
Registered: 22/6/08
Status: Offline
  posted on 22/6/08 at 13:53
Hello-
i tried all the above and none suited me, so i wrote to support at netgear and followed the following instructions ( I live in Costa Rica, so they might be a little different, but you'll get the idea)

First-- after writing to them the first time, this is the info they then requested of me (if your going to write to them, just include all this info to save time in getting your wireless fixed):

From NETGEAR: Before we trouble shoot further,It would be great if you could mention the following details which will help us to fix the issue in an efficient way.

1) How many computers do you have-wired & wireless?

2) What operating system are you running in the computers?

3) What is the make and model no of the wireless adapter? If it is netgear provide us the model no and make.

4) Do you have any firewall software’s running in your computers?

5)Do you get the wireless light on the router?

6)what is the model no and make of the modem provided by your isp?

7)The processor information on your computer.

8)Who is your isp?

9)what is the model no and make of the router?

10) Are you able to access the Internet when the computer is connected to the router hardwired?

And then, this was their reply:
Regarding your concern, please follow the procedure stated below to configure the router for DSL connection:

Option A:- In order to reset the router please follow the steps stated below:

1) At the rear panel of the router, near the antenna, there is a very small round pinhole that contains the reset button.
2) Using a pen/pencil/paper clip, hold the reset button for 20sec. so that the test light starts flashing.
3) After few seconds when the test light stops flashing Power cycle the unit.

Option B:- Open the router page using the following way:

1) Connect the ethernet cable that you have got with the Router to any of the four ports in a row at the back of the router back to the computer on the ethernet port Do not Connect the Modem at this point.
2) Open the browser (Internet Explorer or Netscape).
NOTE: If you automatically get a Netgear welcome page then at the address bar you see www.routerlogin.com/welcome.htm please change this to www.routerlogin.net/basicsetting.htm and hit enter (don’t click ok)
3) Access the router settings with the address: www.routerlogin.net/basicsetting.htm or 192.168.0.1
4) Whenever prompted for username and password please enter User Name as 'admin' and Password as 'password' unless you have changed it.

Option- C:- Please follow the procedure stated below to configure the router for DSL connection:

1) Click on LAN IP Setup (under the Advanced option) change the IP address of the router from 192.168.0.1 to 192.168.5.1, the starting IP address will be 192.168.5.2 and ending IP address will be 192.168.5.50.
2) Click on Apply to save the changes and then you will get the error message as Action Cancelled or Page cannot be displayed .
3) Power cycle the router. (By Turning Off Modem and Router, Restarting Computer.)
4) Click on apply once is updated the setting close the window.
5) Click Start - Run - type cmd - click ok - Now on the dos screen type IPCONFIG /RELEASE & hit enter.
6) Type IPCONFIG /RENEW and hit enter.
7) Now connect the modem into the Internet port of the router.
8) Open the browser (Internet Explorer or Netscape).
9) Access the router (usually www.routerlogin.net/basicsetting.htm).
10) Login to the router (User Name = admin Password = password unless you have changed it).
11) Click 'setup wizard’ (at the top of list) from left menu.
12) Select yes and Click next.
13) In case you get the message: 'You already have a valid internet connection do you still want to continue', click 'YES'.
14) It should give you a “Dynamic IP Detected or PPPoE Detected go to step 20 and then click next
15) if you get Dynamic IP Detected then click on apply and after updating settings
Select Basic settings Does your internet connection A login select NO and click on apply.
16) Then under login and password type in your login/password for your DSL account (the user name should be full like user@sbcglobal.net, IDLETIMEOUT should be Zero ) and click Apply.
17) Click on Test to test the Internet connection.

Click on Wireless Settings under Setup.

a) Change the SSID from NETGEAR to any other name.
b) Select the appropriate region.
c) Change the channel to 6.
d) Select the security to be disabling and apply the settings.

You will be able to go online both wired and wirelessly after the settings are saved by clicking on APPLY.

NOTE: Try disabling the personal firewalls in your computer like MacAfee, Norton Internet security, Spy ware, Zone alarm etc.

My internet connected immediately after i re-started the computer and renewed my IP address. ( I never did change the channel to 6)

Hope this helps and saves you some time!
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Newbie


Posts: 2
Registered: 22/6/08
Status: Offline
  posted on 22/6/08 at 13:54
One other thing-- my problems initially began when i changed my network password...
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Newbie


Posts: 1
Registered: 18/8/08
Status: Offline
  posted on 18/8/08 at 08:09
ok i'm a little lost at the minute, happily browsing the web then POW negative internet.
Checked my connections and accessed the router setup etc. they all show that i have full connection.
but i still can't access the internet, plus the connection went down on my 360 as well.
had to resort to using a 3 wireless modem to connect to try and find answers.

don't know why its gone off considering it was working fine...
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